Why HealthPay24?

Decades of Leading Industry Experience

With over 20 years of healthcare payment experience, we have what it takes to put financial engagement challenges in the past. Even though payment technology has changed drastically over the past two decades, one thing has remained the same – our dedication to clients.

We continue to push the limits to deliver payment solutions that make sense for the technology of today.

Pre- and Point-of-Service Collections

HealthPay24 believes the sooner our customers can begin communicating with patients about their estimated bill, the faster they can begin offering peace-of-mind through affordability options, payment plans, financial counseling, discounts, and non-recourse loans. That’s why we integrate with estimation tools to bring the estimate directly into the patient’s portal, along with many other features – so patients can worry about their health and not their bill! 

Seamless Integration and Global Reconciliation

Unlike other patient payment providers, HealthPay24 integrates with just about any EMR, financial software, and estimation tool.

This means our customers don’t have to switch their current technology or disrupt existing workflows to implement a successful patient financial experience. 

Automated Workflows and Increased Staff Efficiency

By offering a patient payment platform that integrates seamlessly with your backend technologies, HealthPay24 has automated workflows and processes that healthcare staff used to do manually. With increased staff efficiency, providers can now allow staff to focus on high-priority tasks that directly affect the patient experience. 

100% On-Time Implementation

The cost, time, and effort it takes to implement a new technology can often deter providers from switching to a patient payment platform – even when the benefits of switching are high. The team at HealthPay24 has a 100% on-time implementation rate and is dedicated to making sure your switch to a new patient payment technology is as stress-free as possible. 

Unparalleled Customer Support

Since every healthcare organization is unique, we take the time to understand your processes from the ground up so we can strategically meet the needs of your patients and your staff.   

While other platforms can provide solutions for individual departments, our holistic approach to patient experience allows us to offer an innovative approach to payments.  

Security and Compliance

One of the most important aspects of automated payment systems is patient security.  Since we take a risk-averse approach to security and compliance, you can  have peace of mind knowing we provide  superior payment  security  with PCI Validated P2PE, HIPAA Compliance, and Omni Tokenization.