POINT OF SERVICE:
- Capture Payments as Early as Pre-Service Estimation
- Increase Upfront Collections
- Offer Secure Transactions & Multiple Payment Options
PATIENT SELF SERVICE:
Digital & Mobile
- Pay-by-Text & Mobile Alerts
- Mobile-Friendly & Branded Payment Portal
- Customized Statements & IVR
Mobile Alerts & eBilling
- Drive Web & Visitor Traffic from Digital Payment Communications (Email, Text, Web)
- Increase Payment Adoption
- Promote Events, Donations & Fundraisers on Payment Receipts
- Identify & Monitor KPIs
- Track Patient Satisfaction Levels
- Enhance & Track Patient Payment Journeys
Peace of Mind
When it comes to patient payments, it’s all about their experience and providing them with options. Choosing HealthPay24’s cloud-based solutions provides you with the patient billing software you need to meet every patient’s needs while still fulfilling your own. Allow your patients to choose the payment method that works for them, not the other way around.
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Springhill Medical Center 2018
They facilitated our ability to proactively manage patient financial responsibility from pre to post service, leading to a dramatic increase in resolving patient accounts.
Patients Want More Payment Options
Whether at point of service or online through a payment plan, connect with your patients wherever they are with digital patient messaging. Understand your patients better than ever with behavioral analytics. Through innovation and simplicity, improving patient experience and implementing patient first billing systems will help you retain and reach even more patients.
Providers see up to
90% Boost in Payments
When Offering Patients Discounts at POS
92% of Patients
Would Return to a Health Care Facility
That Offers a Loan Program
Flexible Payment Plans
64% of Patients
Want Flexible Payment Plans
64% of People
prefer text over voice as a customer service channel
54% More Electronic Payments
When Your Customers Have the
Option to Pay by Phone or Text
Safe & Secure
We take security very seriously.
We know you do too.
HealthPay24 meets the highest standard of security and compliance in healthcare payments so you can rest easy. We know HIPAA regulations inside and out, so your patients’ information will always be kept under lock and key in an encrypted file.
Through P2PE and PCI DSS Level 1 Compliance, every transaction your patients complete will be secure and processed immediately. We accept every major credit card (Visa, Mastercard, Discover, and American Express) to keep your finances streamlined.