Proud Corporate Member of
HealthPay24 keeps patients loyal and out of your competitor’s waiting room.
How? We foster patient loyalty by matching our best-in-class patient payment experience with your devoted clinical experience. The result is one happy patient.
HealthPay24’s SaaS solution optimizes your PMS/EMR to enable payments at POS, online & digital patient touchpoints, complete with patient messaging, IVR, and analytics engines.
Think of multiple bills, one payment, and zero headache for patients and staff.
Four Main Engine Components:
POINT of SERVICE
of Patients Want an Estimate Prior to Care to Help Them Plan
Capture More Upfront
Capture Payments as Early as Pre-Service Estimation
Increase Upfront Collections
Offer Secure Transactions & Multiple Payment Options
PATIENT SELF SERVICE
Digital & Mobile
Pay-by-Text & Mobile Alerts
Mobile-Friendly & Branded Payment Portal
Customized Statements & IVR
Mobile Alerts & eBilling
7 out of 10
Patients Visit a Provider Website Only to Make a Payment
Leverage the Payment for Engagement
Drive Web & Visitor Traffic from Digital Payment Communications (Email, Text, Web)
Increase Payment Adoption
Promote Events, Donations & Fundraisers on Payment Receipts
Track Payment & Patient Behaviors
Identify & Monitor KPIs
Track Patient Satisfaction Levels
Enhance & Track Patient Payment Journeys
Patients Want More Options
NEW Best Practice: Offer Discounts, Payment Plans, IVR & Loans at ALL Patient Touchpoints
Providers See Up to
Boost in Payments When Offering Patients Discounts at POS
of Patients Would Return to a Health Care Facility That Offer a Loan Program
of Patients Want Flexible Payment Plans
Flexible Payment Plans
More Electronic Payments When Your Customers Have the Option to Pay by Phone or Text
Annual Patient Pay Transactions Totaling Over
Number of Hospitals & Physician Locations Serviced
2018 Net Promoter
What to expect...
Increase in Total POS & Online Payments
As high as
Stagnant Payment Rates
Increased Patient Payment Revenues
Increased Patient Satisfaction & Loyalty Rates
Positive & Consistent Payment Experience
Increased Patient Engagement Through Digital Messaging
Successful EMR Integration
Superior Payment Security
Successful Tracking of Patient Behaviors Through Analytics
It's Not Just Us Saying It -- View a Webinar Presentation by Hunt Regional Health.
If you've ever shopped on Amazon, you can use HealthPay24 at your hospital.
Hunt Regional Health 2019
They facilitated our ability to proactively manage patient financial responsibility from pre to post service, leading to a dramatic increase in resolving patient accounts.
Springhill Medical Center 2018
Simplified bills and payment options boost patient confidence and we are happily experiencing that with HealthPay24.
Penn State Health 2017
Security & Integration Expertise
Yes, we integrate. Just tell us your EMR and billing systems.
Plus the highest security features for you and your patients.
See HealthPay24 in action.