Imaging | Radiology | Labs

HealthPay24 keeps patients loyal and out of your competitor’s waiting room.

How do we do this? We match our best-in-class patient payment experience with your devoted clinical experience.

The result is one happy patient.

HealthPay24’s SaaS solution optimizes your PMS/EMR to enable payments at POS, online & digital patient touchpoints, complete with patient messaging, IVR, and analytics engines.

Think of multiple bills, one payment, and zero headache for patients and staff.

Four Main Engine Components:

POINT of SERVICE
Healthcare Payments

79%

of Patients Want an Estimate Prior to Care to Help Them Plan

Capture More Upfront
  • Capture Payments as Early as  Pre-Service Estimation

  • Increase Upfront Collections

  • Offer Secure Transactions & Multiple Payment Options

PATIENT SELF SERVICE
Digital & Mobile
Empower Patients
  • Pay-by-Text & Mobile Alerts

  • Mobile-Friendly & Branded Payment Portal

  • Customized Statements & IVR

PATIENT MESSAGING
Mobile Alerts & Email

out of 10

Patients Visit a Provider Website Only to Make a Payment

Leverage the Payment for Engagement
  • Drive Web & Visitor Traffic from Digital Payment Communications (Email, Text, Web)

  • Increase Payment Adoption

  • Promote Events, Donations & Fundraisers on Payment Receipts

DATA ANALYTICS
Patient/Payment Behaviors
Track Payment & Patient Behaviors
  • Identify & Monitor KPIs

  • Track Patient Satisfaction Levels

  • Enhance & Track Patient Payment Journeys

Patients Want More Options

NEW Best Practice: Offer Discounts, Payment Plans, IVR & Loans at ALL Patient Touchpoints

Providers See Up to

90%

Boost in Payments When Offering Patients Discounts at POS

Discounts

Patient Loans

92%

of Patients Would Return to a Health Care Facility That Offer a Loan Program

64%

of Patients Want Flexible Payment Plans

Flexible Payment Plans

IVR

54%

More Electronic Payments When Your Customers Have the Option to Pay by Phone or Text

Why HealthPay24?

Founded in 

2001

Annual Patient Pay Transactions Totaling Over

$1Billion

Number of Hospitals & Physician Locations Serviced

1,000+

2018 Net Promoter

Score (NPS)

72

What to expect...

Increase in Total POS & Online Payments
As high as

500%

Stagnant Payment Rates

  • Increased Patient Payment Revenues

  • Increased Patient Satisfaction & Loyalty Rates 

  • Positive & Consistent Payment Experience

  • Increased Patient Engagement Through Digital Messaging

  • Successful EMR Integration

  • Price Transparency

  • Superior Payment Security

  • Successful Tracking of Patient Behaviors Through Analytics

It's Not Just Us Saying It -- View a Webinar Presentation by Hunt Regional Health.

If you've ever shopped on Amazon, you can use HealthPay24 at your hospital. 

Hunt Regional Health 2019

They facilitated our ability to proactively manage patient financial responsibility from pre to post service, leading to a dramatic increase in resolving patient accounts.

Springhill Medical Center 2018

Simplified bills and payment options boost patient confidence and we are happily experiencing that with HealthPay24. 

Penn State Health 2017

Security & Integration Expertise

Yes, we integrate. Just tell us your EMR and billing systems. 

Plus the highest security features for you and your patients.

See HealthPay24 in action.

Email Us 

Phone

 717-766-8155

Schedule a demo today.

Stay up-to-date.

Sent just once a month, enjoy HealthPay24 solution news, updates, industry trends, case studies, and our event announcements for 2019.  

Contact Us

Our Office

5010 Ritter Rd, Suite 101

Mechanicsburg, PA 17055

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