Simplify Patient Payments
Many providers have been pigeon-holed into using multiple, convoluted billing systems across the healthcare organization, leading to bottlenecks in back-end workflows and confusion for patients.
HealthPay24’s patient payment solution offers an all-in-one technology that automates processes and workflows for your staff to reduce system complexity and consolidate bills into one view payable by patient or guarantor to lessen confusion.
Collect More Pre- and Point-of-Service Dollars
With the continued rise in copays and deductibles, there has been a massive shift to collecting more money during pre-service communications.
HealthPay24 offers providers the ability to collect patient payments off the estimate and post when an event is scheduled. By being able to integrate with any estimation tool, patients can see their estimate and make a payment directly from the HealthPay24 patient portal. Likewise, providers can either post when an event is scheduled or hold to post so reconciliation is simple and automatic.
Exceed Patient Expectations
HealthPay24’s patient payment technology is expertly designed for the consumer of today, keeping your patients engaged and happy throughout their entire healthcare journey. With features that serve both your patients and your bottom line, the best possible financial outcomes are had by everyone.
Make It Easier to Pay
By logging in to the payment portal, patients can make quick online payments on new and prior balances, set up payment plans, enroll in electronic notifications, and take advantage of discounts offered by your healthcare organization.
Payment Options Patients Come to Expect
With a Simplicity They Won’t Ignore
Discounts
Providers see up to
90% Boost in Payments
When Offering Patients Discounts at POS
Patient Loans
92% of Patients
Would Return to a Health Care Facility
That Offers a Loan Program
Flexible Payment Plans
64% of Patients
Want Flexible Payment Plans That Make Sense For Their Needs
Pay-by-Text
64% of People
prefer text over voice as a
customer service channel
IVR
54% More Electronic Payments
When Your Customers Have the
Option to Pay by Phone or Text
“HealthPay24 offered the ability to create payment plans and allow patients to set the plans up on their own. The system reduced some follow-up phone calls for us. Prior to the inception of HealthPay24, patients had to remember to mail in a check or contact our billing department on a monthly basis to make payments. With HealthPay24, we saw a lot more payments being made on our website. We also saw a reduction in duplicate payments. Now, we send a payment file to HealthPay24 so that patients can get real-time balance updates on the website.”
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