Simplify Patient Payments

Many providers have been pigeon-holed into using multiple, convoluted billing systems across the healthcare organization, leading to bottlenecks in back-end workflows and confusion for patients.

HealthPay24’s patient payment solution offers an all-in-one technology that automates processes and workflows for your staff to reduce system complexity and consolidate bills into one view payable by patient or guarantor to lessen confusion.

Collect More Pre- and Point-of-Service Dollars

With the continued rise in copays and deductibles, there has been a massive shift to collecting more money during pre-service communications.

HealthPay24 offers providers the ability to collect patient payments off the estimate and post when an event is scheduled. By being able to integrate with any estimation tool, patients can see their estimate and make a payment directly from the HealthPay24 patient portal. Likewise, providers can either post when an event is scheduled or hold to post so reconciliation is simple and automatic.

patient payment satisfaction

Exceed Patient Expectations

HealthPay24’s patient payment technology is expertly designed for the consumer of today, keeping your patients engaged and happy throughout their entire healthcare journey. With features that serve both your patients and your bottom line, the best possible financial outcomes are had by everyone.

Make It Easier to Pay

By logging in to the payment portal, patients can make quick online payments on new and prior balances, set up payment plans, enroll in electronic notifications, and take advantage of discounts offered by your healthcare organization.

Payment Options Patients Come to Expect
With a Simplicity They Won’t Ignore

Discounts

Providers see up to
90% Boost in Payments
When Offering Patients Discounts at POS

Patient Loans

92% of Patients
Would Return to a Health Care Facility
That Offers a Loan Program

Flexible Payment Plans

64% of Patients 
Want Flexible Payment Plans That Make Sense For Their Needs

Pay-by-Text

64% of People
prefer text over voice as a
customer service channel

IVR

54% More Electronic Payments
When Your Customers Have the
Option to Pay by Phone or Text

“We saw an immediate impact in our online engagement. I was able to pay for all the costs to integrate the HealthPay24 platform, and then some, within the first month.”

Patrick Shields, Director of Business Services at Utah Cancer Specialists.