Best Ways to Collect Money From Patients 

Increase Patient Payments up to 500% With HealthPay24's Patient Payment Portal

Stagnant Payment Rates
As high as:
500%

The best way to collect money from patients and to increase payment adoption is to deliver a great experience with multiple payment options.

 

HealthPay24’s cloud-based patient payment solution integrates with your existing PMS/EMR/RIS to enable payments at POS, online & digital patient touch-points, complete with patient messaging, IVR, and analytics engines. 

Think of multiple bills, one payment, and zero headache for patients and staff. 

Patient Payment Solutions that Increase Payment

Point of Service Payments

Patient Self Service

Patient Messaging

Data Analytics

POINT of SERVICE
Healthcare Payments

79%

of Patients Want an Estimate Prior to Care to Help Them Plan

Increasing Point of Service Patient Collection
  • Capture Payments as Early as  Pre-Service Estimation

  • Increase Upfront Collections

  • Offer Secure Transactions & Multiple Payment Options

PATIENT SELF SERVICE
Digital & Mobile
Making it Easier for Patients to Pay with Patient Self Service
  • Pay-by-Text & Mobile Alerts

  • Mobile-Friendly & Branded Payment Portal

  • Customized Statements & IVR

  • NFC, ApplePay, AndroidPay, SamsungPay Support

PATIENT MESSAGING
Mobile, Text, Email

out of 10

Patients Visit a Provider Website Only to Make a Payment

Leveraging Patient Engagement Through Alerts
  • Drive Web & Visitor Traffic from Digital Payment Communications (Email, Text, Web)

  • Increase Payment Adoption

  • Promote Events, Donations & Fundraisers on Payment Receipts

DATA ANALYTICS
Payment & Patient Behaviors
Tracking Payments & Patient Behaviors
  • Identify & Monitor KPIs

  • Track Patient Satisfaction Levels

  • Enhance & Track Patient Payment Journeys

Why is it Important to Collect Balances from Patients at the Time of Service?

As the healthcare system changes, patients have more financial responsibilities. Address these responsibilities with multiple payment options for your patients on both current and prior balances.

HealthPay24 clients have increased patient collections by 500% from using our software to collect balances at time of service, send payment reminders, and enable patient self-service.

Patients Want More Options

NEW Best Practice: Offer Discounts, Payment Plans, IVR & Loans at ALL Patient Touchpoints

Providers See Up to

90%

Boost in Payments When Offering Patients Discounts at POS

Patient Loans

92%

of Patients Would Return to a Health Care Facility That Offer a Loan Program

64%

of Patients Want Flexible Payment Plans

Flexible Payment Plans

IVR

54%

More Electronic Payments When Your Customers Have the Option to Pay by Phone or Text

Discounts

HealthPay24 Works with Your Existing EMR/EHR

Multiple Billing, EHR Systems?  No Problem.

With over 50 major clients servicing over 1,000 locations, safe to say "complexity is our comfort zone" when it comes to integration. HealthPay24 uses traditional API or external application linking to integrate with non-Epic users.  Below are some the health record system providers we integrate with:

and more ...

Collect More Patient Payments, Make it Easier with Streamlined SSO

Clients who integrated their EMR system with Healthpay24’s solution increased their patient payment collection, reduced their credit card fees and reduced phone calls as a result of payment options.

 

HealthPay24 clients out perform industry benchmarks.

POS Collections Industry Benchmarks
POS Collections
Total Patient Collections

62%

As high as:

Security & Integration Expertise

Yes, we integrate. Just tell us your EMR and billing systems. 

Plus the highest security features for you and your patients.

Why HealthPay24?

Founded in 

2001

Annual Patient Pay Transactions Totaling Over

$1Billion

Number of Hospitals & Physician Locations Serviced

1,000+

2018 Net Promoter

Score (NPS)

72

With over 20 years of successful patient payment solution integration, our expertise and experience plays a key role in our reputation in the industry.   

 

Since 2001, HealthPay24 has a 100% Implementation Delivery Rate among our clients.

It's Not Just Us Saying It -- View a Webinar Presentation by Hunt Regional Health.

If you've ever shopped on Amazon, you can use HealthPay24 at your hospital. 

Hunt Regional Health 2019

They facilitated our ability to proactively manage patient financial responsibility from pre to post service, leading to a dramatic increase in resolving patient accounts.

Springhill Medical Center 2018

Simplified bills and payment options boost patient confidence and we are happily experiencing that with HealthPay24. 

Penn State Health 2017

Sign-Up for a 

Today!

Or Request a Personal Demo

Email Us 

Phone

 717-766-8155

Schedule a demo today.

Stay up-to-date.

Sent just once a month, enjoy HealthPay24 solution news, updates, industry trends, case studies, and our event announcements for 2019.  

Contact Us

Our Office

5010 Ritter Rd, Suite 101

Mechanicsburg, PA 17055

Follow us on:

  • LinkedIn Social Icon
  • Twitter Social Icon
  • Facebook Social Icon
  • Instagram

Privacy Policy     © 2019. HealthPay24