Get cash in the door faster with a pre-service engagement strategy designed for your organization. 

Enhance Pre-Service Collections

person or patient making a payment using a mobile deviceAs Americans struggle to pay their healthcare expenses, studies show that patient responsibility can account for as much as 30% of a hospital’s revenue.

Now more than ever, emphasizing pre-service collections and the ability to pay on an estimate are critical to collecting patient revenue faster.



HealthPay24 Offers Providers: 

  • Omni-channel engagement so you can support multiple payment methods, giving your patients a fast, frictionless, and secure payment experience.
  • Estimation tool integration – We’re tool-agnostic! Use our estimation integration at the time of a scheduled event and even utilize the hold to post option.
  • Automated notifications allow your organization to send notifications for payment due dates, balances, and past-due notices directly to a patient’s phone number or email address for a quicker response.
  • Discounts can be offered to patients directly through the provider portal. Your organization can determine the type of discount and how it’s offered.
  • Statements & paperless billing allow you to significantly decrease the cost to collect. E-statements are branded for your organization and can be accessed quickly, at any time by your patients.
  • Financial assistance & counseling enables you to engage patients to uncover solutions to their financial responsibility. Easily communicate available loan programs, initiate discounts, and other financial resources that are accessible to your patients.
  • Employee Easy Pay allows you to reduce unpaid employee medical bills and gives your staff an easy way to pay their copay and deductible payments from their paycheck.
HealthPay24's Provider Portal
  • Contactless payment methods that are convenient, easy to use, and increasingly in high demand by patients.
    • Autopay
    • Text to pay
    • Text to collect
    • Card on file
    • IVR
    • Digital wallets
    • Financing
  • Customizable payment plans allow your patients to pay their medical bills through a scheduled payment plan. This can be scheduled directly in the patient portal and patients and/or guarantors can elect the monthly amount of the payment and the length of the plan based on guidelines set by your organization.

Download our case study

Discover how HealthPay24 helped Bingham Memorial Hospital increase monthly card revenue by 157% in less than a year.

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