Healthcare in 2021: A Recovery Fueled by Health Technology

The turbulent year of 2020 is finally behind us. It has indeed been a trying time for us all, both personally and professionally. As we move into the new year, there’s considerable hope that the availability of COVID-19 vaccines will bring an end to the pandemic and a return to some form of normalcy. Healthcare […]

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Transforming Pre-Service Patient Payment Strategies

The hard truth is that once a patient leaves your healthcare facility, the chances that they will pay for their portion of the bill drops considerably. How can you improve those odds, especially at a time of pronounced economic uncertainty, and maintain a healthy self-pay revenue stream?   Getting to the Bottom of Patient Payment Delays  Before developing […]

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Shopping for Healthcare: The Importance of Quality Price Transparency

Earlier this year, the government ordered hospitals to publish costs for their services. The impetus for this is likely two-fold. On one hand, employers and the Affordable Care Act are implementing high-deductible plans on a larger scale, increasing the out-of-pocket responsibility on the part of the patient. On the other hand, price transparency is what […]

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Reflections on Gratitude for 2020

Finding gratitude in the middle of a pandemic that has brought upheaval, uncertainty, and a trail of grief throughout our country and the world can be daunting.   I looked back on my “Reflections on Gratitude for 2019” post, and it struck me how much has changed in just a year. While I’m still very grateful for HealthPay24’s partnerships – they’ve kept us going strong through this challenging year – I find my sense […]

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The CMS Price Transparency Final Rule: What Hospitals Need to Know

In less than two months, hospitals across the U.S. will be required to make their price information publicly available, including the specific reimbursement and payment rates they have with third-party payers.   Despite significant pushback from the hospital industry on the proposed price transparency rule published in July 2019, the rule was finalized last November with most of the requirements […]

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Rising Security Risks Amidst Digital Payment Growth

The Changing Landscape of Payment Processes  Anyone who has had their information stolen knows that it can be a frustrating and scary experience. Whether someone steals your credit card information and makes expensive charges to your account, hacks into your emails and sends viruses to all of your contacts, or tries to steal your identity, getting hacked hurts.   If […]

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8 Policy and Political Issues that will Impact Healthcare in 2021 and Beyond

The results of the 2020 election stand to have a major impact on healthcare payment systems and the healthcare industry overall in 2021. In fact, national polling by the Kaiser Family Foundation (KFF) reveals healthcare is a top issue for voters in the 2020 election. While both sides of the aisle recognize the need to lower healthcare costs […]

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How to Prepare Your Organization for the Next COVID-19 Wave

With public health experts predicting a second wave of COVID-19 this fall or winter, we can use lessons learned from the first surge to plan more strategically for another potential outbreak.   The pandemic has highlighted how gaps in technology and communication can jeopardize patient and staff safety as well as business sustainability. Cultivating trust and acting with empathy are more important than […]

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