Patient Financial Engagement Blog

Jan 14

What Our Partnership with Curae Means for Your Patients

In the span of a decade, high-deductible health plans with a health savings account increased from 4.2% to 18.9% among adults 18-64. Unfortunately, this type of coverage is putting patients in situations where they are unable to pay their out-of-pocket expenses. Because of this, healthcare practices are doing what they can to get ahead of this obstacle […]

Jan 6

NGPX 2019: Creating Necessary Change to the Patient Experience

The 2019 NGPX Next Generation Patient Experience Conference took place during the first week of December in San Diego, California, where America’s top minds in the medical community met to share ideas to create necessary and beneficial change to the patient experience around the country. Changing the Patient Experience The 2019 NGPX Patient Experience conference […]

Dec 27

Healthcare Providers Define New Ways to Elevate and Improve The Digital Patient Experience

HealthPay24, Northwell Health, and Fairview Health Services discuss how a new culture and heightened focus on the total patient experience, including financial considerations, can be assisted by improved digital technology in healthcare. Speakers: Julie Gerdeman, HealthPay24 Laura Semlies, Northwell Health Jennifer Erler, Fairview Health Services Transcript Dana Gardner: Hi, this is Dana Gardner, Principal Analyst […]

Dec 18

Reflecting on 2019: The Year of Price Transparency in Healthcare

There is little doubt that 2019 marks the official beginning of the price transparency movement in healthcare. The year kicked off as the CMS hospital price transparency rule went into effect, requiring U.S. hospitals to publicize their list of standard charges online. Later in November, CMS released a proposed “Transparency in Coverage” rule, which would […]

Dec 11

What Our Partnership with Papaya Means for You

HealthPay24 finds value in building a strong ecosystem in Health IT. With that comes strategic partnerships that foster our mission to maximize patient-pay revenue by providing the most innovative and comprehensive payment solutions. A natural next step toward delivering exceptional payment experiences to healthcare organizations is to partner with Papaya, a free app that allows patients […]

Nov 25

Reflections on Gratitude for 2019

November is the month of Thanksgiving, that wonderful season when we set aside time to be with our families and express gratitude. I am truly blessed to have plenty to be grateful for in both my personal life and my professional life. It is truly a privilege to hold the position of CEO for HealthPay24, […]

Nov 6

How to Create a Positive Financial Experience for Your Patients

By understanding and addressing patients’ concerns surrounding payment responsibility, it is possible to create a positive, consumer-friendly, end-to-end experience that reflects your values as a compassionate provider of healthcare.

Oct 30

Healthcare as a Role Model for Corporate Social Responsibility

Healthcare organizations have walked the walk when it comes to social responsibility and employee engagement. Because of this ongoing commitment, corporations can learn from healthcare how to build social responsibility that benefits communities.

Oct 8

Building an Effective Provider Compensation Plan: 5 Key Takeaways

When it comes to provider compensation, striking the right balance between physician expectations and healthcare organizational needs in an ever-changing environment requires a nuanced and thoughtful approach. Navigate toward a winning provider compensation arrangement so you can reap the benefits of a positive financial forecast within your healthcare organization. Discover how with these 5 takeaways.

Oct 2

Provider Insights: A Detailed Look at Patient Financial Engagement Strategies

Take a look at our infographic for an inside look at how your provider peers are tackling patient financial engagement and don’t miss out on our article “Practice Peer-spective” in the September issue of MGMA’s Connection Magazine for even more on this topic.