Improving Your Healthcare Revenue Cycle with a Credit Card on File System

Consumers are already drawn to the simplicity and convenience of online and digital services. Why not complement that preference with a credit card on file system? With increasing patient responsibility and longer outstanding payments, it’s imperative to adopt ways to manage your revenue cycle more efficiently. Our infographic outlines the ways in which a credit […]

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5 Tips for Adapting Your Healthcare Strategy Post-COVID-19 (Free Download)

The COVID-19 Pandemic has significantly influenced the future of healthcare. From a rise in security breaches to a shift towards virtual appointments, there is no doubt that 2020 has left its mark on the healthcare industry.  With these drastic changes comes the need to align your healthcare strategy with the needs of what’s next.   But first, let’s identify the top changes that have […]

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Partner Spotlight: Viewgol

HealthPay24 has strategically partnered with Viewgol, an organization that focuses on providing RCM analytics for large physician practices. We sat down with the team at Viewgol to discuss chief concerns healthcare providers are facing, consumer demands, and how our strategic partnership can better serve healthcare organizations and their patients. Q. The consumer of today is […]

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3 Reasons Why Provider Ratings Matter

More and more patients are doing their homework online before choosing a medical provider or facility. Star ratings and online reviews have become popular means for consumers to evaluate their possible experience with a healthcare provider.   In a recent national survey of older adults, 43 percent said they had checked provider ratings before selecting […]

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3 Ways to Improve Patient Payment Collections

The way in which patient statements and account balances are configured can really make or break the collections and reconciliation process for your healthcare organization. Not only that, but disjointed healthcare payment processes can be incredibly frustrating for your patients. This frustration can quickly lead to delayed or non-payments and possibly the loss of loyal patients.  Discover the top three issues that patients run into […]

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How to Develop a Strong Financial Partnership with Patients (and why it matters)

The financial relationship between healthcare providers and patients has endured a dramatic transformation over the last decade. The drive to hold providers and payers more accountable for delivering quality care at a lower cost has pushed greater payment responsibility toward patients. According to a KFF Employer Health Benefits Survey, deductibles rose an astounding 111% and […]

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The Benefits of Card Payments in Healthcare

An ongoing issue for healthcare organizations continues to be the inability to collect patient payments in full. Once the COVID-19 pandemic hit, healthcare facilities and systems across the country experienced a devastating financial impact, upwards of $202.6 billion, according to the American Hospital Association.  With a considerable portion of healthcare revenue coming directly from patients, it’s […]

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What We’ve Learned from Being in the Epic App Orchard for 4 Years

For the past four years, HealthPay24 has been a proud member of the Epic App Orchard. Launched in 2017, Epic introduced the App Orchard to make it easier for vendors to integrate with their EHR. However, our relationship with Epic truly began 12 years ago when we had our first foray into Epic integrations of HL7s […]

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Partner Spotlight: Matrix Imaging Solutions

At HealthPay24, we value strategic partnerships, particularly for the shared purpose and passion that both entities bring to the table. We believe these are essential ingredients for long-term business relationships.  We recently partnered with Matrix Imaging Solutions (Matrix) to offer our customers a comprehensive payment solution and better engagement model with patients. Our platform, integrated with Matrix’s communication tools, allows a hospital […]

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