Blog

Providing a top-notch patient experience is key to the success of your orthopedic practice. This experience not only includes medical procedures, but administrative and financial services as well. Oftentimes, the focus is heavier on patient care and less on financial counseling and communication. Unfortunately, this can create confusion, frustration, and even disloyalty toward your organization.  Patient’s expectations […]

The COVID-19 pandemic has forced healthcare systems around the globe to rapidly change their everyday practices and modernize the patient financial experience in an effort to keep up with patient needs and maintain revenue. This new normal has not only affected how doctors treat patients, but also how health systems work as a whole.   The patient financial experience is […]

The recent global pandemic of COVID-19 has caused an unprecedented shift in direction for the healthcare industry’s cost management goals. Because of this, streamlining your practice’s revenue cycle is more important than ever. This can be increasingly challenging as high deductible health plans are more of the norm. So how can your practice continue to spend […]

The patient journey can be unplanned and unpredictable as they travel from the ambulance to the emergency room, recovery, and anywhere else in-between. Having a system in place for securing and tracking patient valuables along the way is important. Failure to do so can result in thousands in lost revenue and hundreds of hours wasted on human resources. Not […]