Jan 19
Healthcare in 2021: A Recovery Fueled by Health Technology
The turbulent year of 2020 is finally behind us. It has indeed been a trying time for us all, both personally and professionally. As we move into the new year, there’s considerable hope that the availability of COVID-19 vaccines will bring an end to the pandemic and a return to some form of normalcy. Healthcare […]
Read MoreDec 16
A Year in Review: A Look Back at Patient Financial Solutions from HealthPay24
2020 has been a year of unprecedented change. In the early months, we set out to address the issues and trends we expected to see throughout the year, like payment alternatives as high-deductible plans become more prevalent and a shift toward mobile-first payment solutions. By the end of March, of course, the focus had shifted […]
Read MoreDec 8
Transforming Pre-Service Patient Payment Strategies
The hard truth is that once a patient leaves your healthcare facility, the chances that they will pay for their portion of the bill drops considerably. How can you improve those odds, especially at a time of pronounced economic uncertainty, and maintain a healthy self-pay revenue stream? Getting to the Bottom of Patient Payment Delays Before developing […]
Read MoreDec 2
Shopping for Healthcare: The Importance of Quality Price Transparency
Earlier this year, the government ordered hospitals to publish costs for their services. The impetus for this is likely two-fold. On one hand, employers and the Affordable Care Act are implementing high-deductible plans on a larger scale, increasing the out-of-pocket responsibility on the part of the patient. On the other hand, price transparency is what […]
Read MoreNov 23
Reflections on Gratitude for 2020
Finding gratitude in the middle of a pandemic that has brought upheaval, uncertainty, and a trail of grief throughout our country and the world can be daunting. I looked back on my “Reflections on Gratitude for 2019” post, and it struck me how much has changed in just a year. While I’m still very grateful for HealthPay24’s partnerships – they’ve kept us going strong through this challenging year – I find my sense […]
Read MoreNov 10
The CMS Price Transparency Final Rule: What Hospitals Need to Know
In less than two months, hospitals across the U.S. will be required to make their price information publicly available, including the specific reimbursement and payment rates they have with third-party payers. Despite significant pushback from the hospital industry on the proposed price transparency rule published in July 2019, the rule was finalized last November with most of the requirements […]
Read MoreNov 5
Rising Security Risks Amidst Digital Payment Growth
The Changing Landscape of Payment Processes Anyone who has had their information stolen knows that it can be a frustrating and scary experience. Whether someone steals your credit card information and makes expensive charges to your account, hacks into your emails and sends viruses to all of your contacts, or tries to steal your identity, getting hacked hurts. If […]
Read MoreOct 28
8 Policy and Political Issues that will Impact Healthcare in 2021 and Beyond
National polling by the Kaiser Family Foundation (KFF) reveals healthcare is a top issue for voters in the 2020 election. While both sides of the aisle recognize the need to lower healthcare costs while improving quality and access, the presidential candidates hold diverse views on many key health issues. During every election cycle, stakeholders in the healthcare industry prepare for […]
Read MoreOct 13
How to Prepare Your Organization for the Next COVID-19 Wave
With public health experts predicting a second wave of COVID-19 this fall or winter, we can use lessons learned from the first surge to plan more strategically for another potential outbreak. The pandemic has highlighted how gaps in technology and communication can jeopardize patient and staff safety as well as business sustainability. Cultivating trust and acting with empathy are more important than […]
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