HealthPay24 and Recondo Technology, the market leader in cloud-based single-platform revenue cycle management solutions, have formed a strategic partnership to integrate consumer-friendly payment collections and price transparency at every point of service, as announced in a recent press release. The partnership creates a long-needed consumer-driven payment platform that will help hospitals orchestrate patient payments across the enterprise and better prepare more patients for their financial responsibility.
This past year HP24 conducted its first Net Promoter Score (NPS) survey to evaluate its service to clients and we are excited to share the results.
What is the Net Promoter Score® (NPS®)?
The NPS is a system used by companies to evaluate their overall success in serving their clients. The scoring index ranges from -100 to 100 and measures the willingness of customers to recommend a company’s products or services to others.
A friend of mine asked me to lunch recently and opened up about his uneasiness at his current workplace. He lamented that there were stretches of time that he felt that he wasn’t “busy” or had anything important to do. As we explored it further, I asked him about the times he was busy and the more we discussed it the more it was apparent that those times were critical and crucial for his company…
HARRISBURG, PA, March 30, 2017 — Hunt Regional Healthcare, has grown to offer a wide array of services using state-of-the-art technology at multiple locations throughout Northeast Texas, including facilities in Commerce, Emory, Rockwall, Royse City and Quinlan. These facilities serve a large, diverse population with a wide variety of inpatient and outpatient services. Hunt Regional Healthcare recently deployed HealthPay24 to help manage the patient financial experience. Hunt Regional Healthcare deployment of HealthPay24 throughout its enterprise providing patients and employees the ability to have a positive financial engagement at any possible touch-point, while offering multiple payment options.