HealthPay24 will be attending the 2012 HFM ANI Conference in Las Vegas June 24th - 27th.  We will be debuting the latest World Class Point-of-service / Mobile Collection Management Software during the show.  Stop by and see us at booth 17 to learn why HealthPay24 is helping our hospitals and clinics to significantly increase their POS collections.

ImageVision.Net is proud to announce a partnership with CSI Financial Services, the healthcare industry's premier provider of patient-friendly loan programs.  ImageVision's industry leading healthcare product for point-of-service collections, HealthPay24, now includes an option for hospital personnel to quickly and easily access CSI's ClearBalance solution.  Through its ClearBalance patient-friendly loan program, CSI offers a comprehensive range of loans and services designed to fit the specific needs of healthcare providers and their patients.  As healthcare providers continue to seek innovative methods to offer their patients options to assist in paying their increasing self-pay responsibility, access to ClearBalance has been proven to provide a significant revenue lift to health systems across the country.  The integration of the ClearBalance loan program into HealthPay24 allows hospital staff to authorize and setup patient-friendly loans in seconds with minimal training.  For more information please contact Ken Blessing, Managing Partner, ImageVision.Net at (717) 766-8155 ext 104.

We are very pleased to announce the release of the HealthPay24® Payment Engine.  The Payment Engine is designed to be tightly integrated with any healthcare system with a need to accept patient or non-patient (GL) payments.  This includes hospital and/or physician billing systems, electronic medical records (EMR) systems, and online patient or donation portals. 

The Payment Engine is based on the HealthPay24® Collection Management System which has been in use for over 10 years by hospitals to collect and post payments to their billing systems. By using the HealthPay24® Payment Engine, our clients minimize their PCI exposure by implementing a highly secure and proven payment processing solution.

For more information, please contact Ken Blessing, Managing Partner, ImageVision.Net  at 717-766-8155 x104.

HealthPay24® has partnered with a leading bank to bring HealthPay24® to their existing and new healthcare clients.  Every hospital in the country has the need to collect self-pay responsibility at the point-of-service, whether co-pay, deductible, or uninsured responsibility.  Many hospitals are looking for solutions right now that help them to improve their ability to collect.  HealthPay24® is a proven solution in many hospitals nationwide and can be up and running in weeks, providing a highly efficient interface for processing patient payments.

Over the last year, many of our HealthPay24® clients have opted to convert over to use Electronic Payment Exchange’s merchant processing.  By using EPX, our clients are able to leverage one of the most highly secure merchant processors in the industry.  Using EPX’s BRIC (Buyerwall Recognized Identification Code) the need to ever store credit card numbers is eliminated, while maintaining the ability to process future payments.  In addition, EPX provides a feature rich WebSuite for reporting and managing payment activity.

Many of our existing clients decided to add the HealthPay24® Online Payment Center to their existing HealthPay24® system over the past year.  The Online Payment Center allows their patients to view and pay their accounts from the hospital’s website by secure login.  All payments are securely processed and automatically posted to the proper accounts in their billing systems.  The Online Payment Center can be implemented in a matter of weeks and can run in a virtual server environment.

We are pleased to announce the addition of various new clients across the country in 2010.  As self-pay continues to rise, hospitals are realizing the importance of utilizing a tool that not only simplifies their ability to collect, but allows them to manage each collection through deposit in the bank.  We are excited that our new clients have put their trust in HealthPay24® to help them manage their point-of-service collection initiative.

HealthPay24® is focused on helping our healthcare clients collect from patients as efficiently as possible. In 2001, HealthPay24® was the first solution created with a sole focus of allowing healthcare institutions to efficiently process payments at the point-of-service from any authorized PC while providing tracking and management of each payment through deposit.

WakeMed Health and Hospitals reports that over the past year, Finance has been working to implement point-of-service collections at patient registration points on all campuses using HealthPay24® payment collection software.  This has led to a major increase in upfront collections - more than $2.6 Million system wide - including co-pays and prior self-pay balances.  By making payment collection an electronic process, HealthPay24® enhances our ability to quickly and efficiently collect the fees for which we know our patients are responsible.  It eliminates manual collections, reducing delays and minimizing errors.  The system accepts cash, check, credit/debit cards and electronic check payments, and stores data on a patient's account balance.  "The implementation of HealthPay24® has been a collaborative effort involving Finance, Information Services and all operational departments that manage their own patient account representatives," commented Becky Andrews, vice president of Finance.  "I am proud of our team for what they have accomplished."  Under the leadership of Patreka Wortham, financial specialist, Patient Accounting Administration, almost every patient registration point is currently up and running on the HealthPay24® system. 

HealthPay24 invites you to explore how their hosted PCI compliant solution allows healthcare systems and clinics to implement a state-of-the-art point-of-service (POS) system in a matter of weeks.  With our hosted solution offering, HealthPay24 offers patient, non-patient and online web payments to be collected anywhere within a health system's network as well as over the Internet for patients to access and pay their bills online.

Automated receipting and posting reduces errors and allows front-line staff to collect easily and effectively.  Reports showing collection efficiency allow supervisors and managers to effectively manage your POS collection initiative.  Increased revenue, decreased operational expenses and reduced bad-debt make HealthPay24 a slam dunk for every health system serious about POS collections.  For more information on how you can leverage healthcare's leading POS solution at your hospital in as little as 4 weeks, contact Ken Blessing, VP Sales at kblessing@Imagevision.net or call 717-985-1295 ext. 104.

ImageVision.Net, a leading provider of health care payment and payment management solutions, is very pleased to announce the issuance of a United States patent directed to its proprietary payment management system HealthPay24.  "We are very excited that the Patent Office agrees that our technology is unique, and is exclusively available from ImageVision.Net.  We are very pleased at the additional customer benefits that this patent allows us to provide" said ImageVision.Net's President, David Millary.  ImageVision.Net's patent covers its exclusive rights to provide all aspects of the "HealthPay" technology.  Should you have any questions about ImageVision.Net or its HealthPay technology, please contact: Ken Blessing - VP Sales and Marketing.

ImageVision.Net is pleased to announce that HealthPay24 is now approved by the PCI Security Standards Council as a Validated Payment Application for processing credit card payments.  This has been an important step in helping to safeguard our clients payment information from unauthorized access and will help our healthcare clients to remain compliant with PCI DSS requirements.

Click here to view information regarding our PA-DSS validation from the PCI Security Standards Council.

The goal of PA-DSS is to help software vendors like HealthPay24 to develop secure payment applications that do not store prohibited data, such as full magnetic stripe, CVV2 or PIN data, and ensure their payment applications support compliance with the PCI DSS standards.

We are pleased to announce the addition of several new contracts for implementation of HealthPay24 in the first couple months of 2009.  With the addition of our first hospital in New Jersey and new hospitals in North Carolina, HealthPay24 is now licensed in more than 60 hospitals nationwide.

Point-of-service collections continue to be a very important focus of hospitals, now more than ever as patient responsibilities continue to increase.  HealthPay24 allows hospitals to manage every aspect of the point-of-service collection process from receipting, posting, and reconciling, through deposit in the bank, allowing hospital resources to be freed up to focus on patient care.

On November 9, 2007, the Federal Trade Commission (FTC), the federal bank regulatory agencies, and the National Credit Union Administration jointly issued regulations called the "Red Flag Rules". The purpose of the Red Flag Rules (or, the "Rules") is to combat identity theft. The Red Flag Rules require financial institutions and creditors to implement a program to detect, prevent, and mitigate identity theft in connection with new and existing accounts. For organizations that are subject to the Rules, identity theft programs must be in place by November 1, 2008.

These Rules apply to hospitals, clinics and other healthcare organizations if the organizations meet the Rules' definition of "creditor" and if the organizations offer or maintain "covered accounts". The Red Flag Rules have an unexpectedly broad application because the definition of "creditor" includes any entity that regularly accepts deferred payments for its goods or services. If a hospital, for example, regularly offers payment plans or allows patients to pay in installment payments, the hospital would be considered a "creditor" within the meaning of the Rules. Many in the healthcare industry have been surprised at the broad application of these rules to healthcare organizations because healthcare organizations typically do not think of themselves as "creditors". However, the FTC, in a business alert, specifically stated, "[w]here non-profit and government entities defer payment for goods or services, they, too, are to be considered creditors." This memorandum sets out the tests for determining whether an organization is subject to the Red Flag Rules.

Organizations that are subject to the Rules, must implement board-approved, written, identity theft programs and procedures by November 1, 2008. For healthcare organizations, Red Flag programs will most likely include policies and procedures for detecting, preventing and mitigating medical identity theft that affects accounts such as patient billing accounts and the related medical records. This memorandum summarizes the federal rules and guidelines for structuring identity theft programs.

For healthcare organizations, the FTC is the agency charged with interpreting and enforcing the Red Flag Rules. Failure to comply with the Rules could result in civil monetary fines and enforcement actions. 

Is Your Organization Subject to the Red Flag Rules?

To read more of this article, click HERE

ImageVision.Net is pleased to announce the addition of 15 new hospitals that will be using HealthPay24 in the first half of 2008. HealthPay24 offers a comprehensive and efficient solution for addressing point-of-service collections and the increasing co-pay and self-pay portions of many new health plans.

Ken Blessing, EVP of ImageVision.Net, noted:

"We are seeing heightened interest in HealthPay24 as hospitals are demanding more efficient solutions to manage the point-of-service collection management continuum. HealthPay24 provides a common tool for managing, receipting, and posting collections across the hospital."

HFMA News
Friday September 5, 2008

More than half (59 percent) of U.S. businesses in 2009 intend to increase employees’ deductibles, copayments, or out-of-pocket spending limits, according to preliminary data of a national survey released Sept. 4 by Mercer. The preliminary results included the responses of about half of the 3,000 large companies surveyed who responded. The survey found that healthcare costs for workers and employers will increase by an estimated 5.7 percent in 2009, the same rate as this year. According to Mercer, healthcare cost growth has been about 6 percent since 2005, and although the rate is lower than the double-digit increases in previous years, it still is growing at a faster rate than inflation or workers’ wages. The survey also found that 47 percent of the companies are encouraging enrollment in health plans with lower premiums and higher deductibles, and that 19 percent intend to offer consumer-directed health plans.
Read the press release.

Glue sticks and sharp knives power this scam
Forget high-tech hacking. One new credit card scam relies more on X-Acto knives and glue sticks than wi-fi and laptops, but helps criminals steal your money just the same. Shaving is a low-tech form of card theft where thieves sort through sets of 16-digit numbers to find one that matches an existing card, and then verifying that number either by trying to make a purchase online or by phone. The scammers can also buy a list of valid credit card numbers from black market sites online. Once they have their hands on a valid account number, they then create a new card with those numbers by shaving the numbers off of gift cards or expired credit cards and gluing them onto a defunct or stolen card. The magnetic strip is gouged with a knife or pen so that a store clerk has to manually enter the account number on a keypad, and the charge goes through.

If they're successful, months can pass before a cardholder discovers the fraud. After all, if your wallet hasn't been stolen and you haven't misplaced a card, you may be puzzled to discover that your card has been compromised even though it's safely tucked away the entire time.

While it might not be the simplest way to commit an identity theft, card shaving is on the rise. "Desperate times mean desperate measures," said Robert Siciliano, CEO of IDTheftSecurity.com and author of "The Safety Minute: Living on High Alert." "In this economy, we are seeing scams of all kinds resurfacing, including credit card shaving."

Both Merchants and Consumers Are Gatekeepers
Card shaving's growth comes partly as a reaction to increased high-tech credit card security steps, experts say. "As regulati¬ons and security tightened on electronic credit card processing networks, it became increasingly difficult for hackers to penetrate them," says Shyam Krishnan, an industry analyst with the Smart Cards group at Frost & Sullivan, a high-tech research and consulting firm. And so they turned to other low-tech scams, such as card shaving.

Because the scam requires clerks to enter the card number manually, merchants are the first line of defense in catching the perpetrators. These fraudulent cards usually look suspicious to begin with -- the numbers and letters often haphazardly glued on -- and that alone should raise red flags with store clerks and cashiers. However, many shaving scammers primarily use the cards in busy bargain stores where clerks are too harried to pay much attention and verification systems are so outdated that they don't require a matching ZIP code or other personal data.

"If merchants physically inspect all cards, they'll minimize the incidents of counterfeit cards being used," says Tom Harkins, chief strategy officer at Secure Identity Systems.
Read the entire article

HealthPay24 debuts Online Payment Center allowing patients to make payments through the hospital’s website providing automated posting to the patient’s account in the hospital billing system. Hospitals currently using HealthPay24 can add a link to the main hospital website which the patient would use to access the Online Payment Center module of HealthPay24. Patient’s can then view all open accounts while picking which accounts they would like to pay. Many of our hospital clients have asked for this capability so we engineered a solution that is not only easy to use by patients, but is certified PCI Compliant.   

HealthPay24 is helping hospitals to curb credit card fraud by limiting or completely eliminating access to credit card information across healthcare facilities at hospitals. Leveraging the latest techniques and processing technologies, HealthPay24 is helping hospitals to minimize exposure to credit card fraud.